What size should I order?
Here's a size chart for all unisex t-shirts! Measurements are in inches.
|Size||Body Length||Body Width||
I have a great idea for a shirt, can you make it?
I take customer requests into account when planning designs. If you're dying for a specific design, I do offer custom design and printing on a limited basis. Please contact firstname.lastname@example.org for information and rates.
My order has been sitting in USPS purgatory for weeks, what should I do?
Unfortunately, due to increased volume, the USPS is experiencing serious delays, so I am not able to guarantee delivery dates at this time. I am also not in a position to retrieve or locate your package. If you need help tracking down a package, you will have the best luck speaking in person with someone at your delivering post office.
If your order has the status “label created” for over a week but has not been scanned at a post office, please email me with your order number.
My order tracking says my order was delivered but I don't have it, what can I do?
Please contact your post office before contacting Bread & Water, they will be able to tell you the GPS location of the last tracking scan on your package. Orders marked "delivered" are considered such; to do otherwise opens a big window for fraud. This is PayPal’s policy as well. If you have had problems with misdelivery or theft in the past, please select shipping with signature confirmation at checkout, or have your order shipped to a PO Box, workplace, or safer address.
Once a package is in the USPS system, the addressee is in the best position to locate it. Similarly, once international orders have left the USA, I am unable to trace them.
I am not responsible for damage that may occur during shipping, including but not limited to stolen or misdelivered packages. I am not responsible for orders returned as undeliverable or for customs taxes added to international orders. Please be familiar with your country’s customs tax before ordering, I do not prepay VAT or other customs fees.
I don't see ________ [item] / ________ is sold out, can I still order it?
Everything that is available for purchase is listed on the website. If an item doesn't come up in the shop or a search, it is currently unavailable. If a product is sold out but will be restocked, you can sign up to be notified by email when it returns. I am sometimes able to offer reprints of retired designs at my custom printing rate– please email email@example.com for more information.
How long will it take my order to ship?
Items will not be shipped until payment is received in full. Orders may be edited or cancelled only before the item ships.
Most of the time, orders will ship within 1-3 business days. During high volume times (holidays, new releases, etc.) lead time may be extended to 1-2 weeks. Anything with a longer wait time than that will be sold as a presale.
The default shipping option is first-class USPS, but I am happy to upgrade for a corresponding fee– please message me ahead of time. Please note that any expedited shipping services only affect the time in transit, not how long it takes me to ship your order. if you are on a very tight schedule, please email me in advance to make sure your order will arrive in time.
What is your return policy?
Returns accepted and refunds issued within 14 days of delivery only if the item is not as described. Buyer is responsible for return shipping. Everything in the shop is hand-printed, meaning there may be some minor variations in each print. Refunds for the price of the item only will be given for major printing errors, with photo evidence. In the case of incorrect items received, please contact me to correct.
I am sometimes able to do exchanges for the same design in another size as long as the item is unworn and unwashed. This option is not available for limited run (including shorts, bras, bodysuits, and undies), last chance, or sale items. Buyer is responsible for return shipping.
Do you ship to the UK / EU?
Yes, but be aware that your package may be subject to VAT charges.
Please be familiar with your country’s customs tax before ordering, I do not prepay VAT or other customs fees.
I ordered a preorder item with other items, why haven't the non-preorder items shipped yet?
Orders including preorder items ship when the preorder item is ready. If you would like the other parts of your order sooner, please place separate orders.