F.A.Q.

No, I don't have additional tracking information or know what size you wear.

Shipping & Delivery

How long will it take to get my order?

Most orders will ship within 2-3 business days (sometimes in just a couple hours!), but some orders may take up to two weeks to ship.

Orders ship USPS Ground Advantage or UPS Ground, but I am happy to upgrade service for a corresponding fee– please message me before placing your order. Please note that any expedited shipping services only affect the time in transit, not how long it takes me to ship your order. If you are on a very tight schedule, please email me in advance to make sure your order will arrive in time.

How much is shipping?

Shipping rates are calculated at checkout based on your location.

How do I get Free Shipping?

At the moment I do not offer free shipping on any order. It's not free to ship things! I'd rather have my products be more reasonably priced and charge for shipping than build the potential for free shipping into every product cost.

Do you ship internationally?

Bread & Water ships world-wide with the exceptions of Afghanistan, Belarus, Bhutan, Brunei, Eritrea, French Southern Territories, India, Israel, Laos, Libya, Mongolia, Russia, Samoa, South Africa, South Georgia & South Sandwich Islands, South Sudan, Syria, Timor-Leste, Turkmenistan, and Yemen.

It is expensive to ship to other countries– your shirt is probably crossing an ocean! I cannot make this any cheaper. Please be familiar with your country’s customs tax before ordering, VAT or other customs fees may be due on delivery; I am unable to mark shipments as "gifts". Shipping paid on orders returned for unpaid VAT is nonrefundable.

I live in Pittsburgh, can I pick my order up?

Because I don't keep regular studio hours, I don't offer local pickup as an option. Local bike delivery is available for some areas of Pittsburgh during most of the year; if your address is eligible, Local Bike Delivery will show up as an option at checkout.

Please do not opt for local delivery if a key or code is required to reach your mailbox– if I cannot easily access your mailbox, you will be invoiced for shipping costs. Also, since this is a courtesy I offer, as a courtesy to me please consider how bike-friendly the route to your house is!

My order tracking says my order was delivered but I don't have it, what can I do?

For orders shipped via USPS, you will have the best luck tracking down your package by going in person to your delivering post office. They will be able to see the GPS location of the last tracking scan, and help you proceed accordingly.

At checkout, you may opt to purchase package protection. This acts as a shipping and delivery insurance which will replace or refund your order in the case of loss, damage, or theft. This coverage is optional, but starting with orders placed February 8, 2022, only orders with package protection added are eligible for replacement or refund. Claims must be filed within 14 days of the delivery scan or last tracking update. This gives you the best chance of being able to get a replacement.

My order shipped but the tracking isn't updating, help!

Sadly, they do not give sellers secret tracking information; we have the same tracking number that you do. I am not in a position to retrieve or locate your package. If you need help tracking down a package, you will have the best luck speaking in person with someone at your delivering post office.

If your order has the status “label created” for over a week but has not been scanned at a post office, please email me with your order number so we can figure out what's up.


You are solely responsible for providing an accurate shipping address. I can change an address before an order ships, but cannot change shipping information after an order is processed.

Returns & Refunds

What is your return policy?

If you receive the wrong item, or if your order has significant misprinting or pre-shipment damage, I will happily make that right! But I do not accept returns for any other reason.

What is your exchange policy?

When stock allows, I am happy to exchange for the same product in a different size. Please contact me within 14 days of delivery to initiate an exchange. Buyer is responsible for shipping exchanges both ways.

Items are missing from my order! What's going on?

If you ordered Print on Demand items (listed as such in the product name and description), they ship directly from a 3rd party DTG print service. That means your order will come in multiple shipments, don't panic! If you didn't order Print on Demand items and one is missing, email me ASAP to correct.

I placed an order recently, but now that item is on sale, can I get a refund for the difference?

I do not offer price adjustments or rain checks.

I Have More Questions!

What size do I wear?

Dude, I don't know. A size chart specific to the blank model used is now included on all listings, so you can double check your size before ordering. I recommend measuring a shirt that fits you well and using those measurements to determine your size.

Can I make changes to my order?

You can update size or shipping address before your order ships! Once you receive a shipping notification, your order has been processed and cannot be edited.

How much does custom printing cost?

There are too many variables to give a blanket answer, but if you email me I can give you a detailed quote!

I don't see ________ [item] / ________ is sold out, but I like, really want it.

Everything that is available for purchase is listed on the website. If an item doesn't come up in a search, it is currently unavailable. If a product is sold out but will be restocked, you can sign up to be notified by email when it returns.

I can sometimes accommodate custom reprint requests at custom printing rates.

I have a great idea for a shirt, can you make it?

My custom design and printing books are usually open, email me for a quote! Please please please do not send me unsolicited "suggestions" for the shop.